Support

Parley · Contact: [email protected]

Parley helps two people who trade cards find each other and agree a swap. If something is not working, or you want to ask about your account or a trade, write to [email protected]. A person reads every message, and we answer as quickly as we can.

What to include

• The email address on your Parley account.
• What you were trying to do, and what happened instead.
• If the app showed an error, what it said — a screenshot helps.
• Your device and app version, if you know them.

Common questions

How do I delete my account?

In the app: Settings → delete account. It takes effect immediately and needs no email to us. The full detail is on the delete account page.

Does Parley handle my money?

No. Parley is not a marketplace and takes no commission. When an offer is agreed, the two players arrange payment between themselves, off the app. Parley never holds cards or money and never tells you what a card is worth — the two of you decide that.

Someone behaved badly. What do I do?

Block or report them from the conversation or their profile. Blocking removes you from each other's suggestions and stops proposals in both directions. If it is urgent, write to [email protected] as well, and we will act on it.

How do I stop usage data being sent?

Settings → Share usage data. Off means nothing is sent, including anything already queued. You can do this without deleting your account.

What do you collect, and why?

The privacy policy answers this in full: what the app collects, who processes it, how long it is kept, and how to make it stop.

Terms

Using Parley means agreeing to the terms of service. The privacy policy and this page describe how the app behaves; the terms describe what you and we agree to.

Still stuck?

Write to [email protected] and we will answer.